The Sony WH-1000XM5 (newest version) headphones have both touch and voice controls, but they can be frustrating to use. The touch controls are meant to be easy, but they’re often too sensitive or don’t respond well. For instance, a small accidental swipe can pause or skip a song, which interrupts my music. The voice feature, "Speak-to-Chat," stops the music if it hears you talking or even singing along, which can be annoying. I usually turn off these controls because they’re more hassle than help—it’s actually easier to adjust the volume on my iPhone when I’m on a run. These controls are 10x worse than the much older versions that had volume and pause buttons on the headphones.
* Sony's naming scheme sucks. I will never remember the product names and the name difference between the headphones and earbuds
* the WM earbuds also have a bonus feature where there really isnt any way to turn them off other than to put them in the case, so they go through battery-destroying 80-100% charge cycles and last like 1-2 years before the batteries are at half capacity.
> These controls are 10x worse than the much older versions that had volume and pause buttons on the headphones.
I have the WH-1000XM2s and they do not have volume or pause buttons. Double tap to pause, slide up and down for volume. I can't comment on them compared to yours, but the touch element works extremely well on them.