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Cutting costs alone is not necessarily a bad thing. Cutting costs at the expense of the customer is though. And when I say expense I mean the customer gets a crappier service or product.

I just wanted to make it clear for people reading around here. I don't think they should regard strategies that involve cutting costs necessarily evil.



Oh, of course I agree you should not be profligate. And there are times you have no choice if you are hemorrhaging money.

I work with middle managers who let contractors go and sit on projects months at a time in order to get cost cutting bonuses. It is just working the same numbers on a smaller scale.




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