(Disclaimer: Was with Amazon for ~7 years a long time ago).
I've been a customer of AWS across multiple startups and I've seen the overall quality of their products continuously degrade which complements your experience.
While they continue to launch new products at a rapid clip you can see small cracks beginning to appear as the products age. A permission issue that's not documented, a cryptic error message etc., They aren't show stoppers on their own but if you use AWS long enough you will be worn down by the cumulative pain.
I've been a customer of AWS across multiple startups and I've seen the overall quality of their products continuously degrade which complements your experience.
While they continue to launch new products at a rapid clip you can see small cracks beginning to appear as the products age. A permission issue that's not documented, a cryptic error message etc., They aren't show stoppers on their own but if you use AWS long enough you will be worn down by the cumulative pain.