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Where in the world are you to have banks which promote fraud?

In my country (France) you can call your bank, declare that a fraud is going on and it then becomes their problem.

They will usually issue you a new card and call it a day.



Not necessarily true for this case.

I had a problem with a [very well known US-based bank] credit card where a re-curring monthly charge that I wanted stopped.. wouldn't be stopped by the bank because I had authorized the recurring charge at the outset.

Bank told me to contact the entity charging me, and when I said I couldn't reach them (which was true) and they didn't respond via their support channels, bank said I was SOL.

When I said I no longer authorized these charges, bank said I was SOL.

For a $10/monthly recurring charge, the bank wouldn't help me. So I used the same call to close all my bank accounts & credit card and moved my savings account funds to another bank account.

Bank still wouldn't do anything about that recurring charge.


I don't know where you live but there is likely a regulator you can file an officially complaint to. Not only would this cost the bank thousands of dollars to deal with they would quickly fix your issue.


In France this is not possible - you usually have a button on the bank web page to stop your authorized charges on the spot.

It is then up to you and the entity which wants to charge you to settle the case, but the bank will not issue the money.


I can call my CC company and declare fraud and get the money back and a new card, but then I'd have to update all other accounts that use that specific CC and it's a shitty experience.

Being able to at least email google support would resolve this.


Also you will likely never be able to do business with Google again. So make sure you're willing to never use another paid Google service again.


Yes, you are of course right. This is a pain in the ass.

I was referring to the fact that you are being defrauded, which I understood as "being defrauded and loosing money".

I use GSuite since 2004 and the more I read about support the more scared I am. Good luck.




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