I want to know what sort of extended warranty insurance they will provide. There was no mention of this in the presentation today. They mentioned giving 3% cash back on anything bought from Apple. Right now American Express is giving me 3% back on all computer purchases and extending AppleCare by 2 additional years. I made the most recent purchase with that card via Apple Pay.
So if I went out and bought a new MacBook Pro today, either AppleCare or American Express will pay to repair or replace it for the next 5 years, until March 25, 2025. (Just for using the card).
This is a HUGE deal for heavily used electronics that tend to fail around the end of the warranty. Amex has paid money back to me for major repairs on the last two MacBook Pros and they paid me the cost of replacing an iPhone 6s when the headphone jack failed.
If it doesn't have a good extended warranty, purchase protection, and so on I can see myself getting it for fun but I wouldn't use it as my daily driver. My Amex has these things and it's one of the primary reasons I use that card.
In 20 years of being a "member", I would say that American Express has had the best customer service of any bank I've ever dealt with. It has been painless even when traveling and when I have had to rent a car I've always just waived the rental insurance too.
I have the credit card but pay it off monthly and only charge what I can afford at the time. As such a member, paying no interest and having received many thousands of dollars in savings has been great. They "win" if you run a balance of course. Ouchie rates.
On a similar note, getting 5% Cash Back each month on my modest AWS bills is certainly a nice perk with my Amex Amazon card, in addition to the 5% cashback on amazon & whole foods purchases.
This is it. I picked "U.S. computer hardware, software, and cloud computing purchases made directly from select providers." As a software development company, this choice represents a meaningful discount on some of our biggest ongoing operating expenses. No brainier.
So if I went out and bought a new MacBook Pro today, either AppleCare or American Express will pay to repair or replace it for the next 5 years, until March 25, 2025. (Just for using the card).