Not having a set work schedule allows us to work when we're most effective, leaving more time available for taking care of personal affairs. If you want to take Wednesday off because your Mom's in town, then that's what you do. We all work hard enough and smart enough that I don't worry at all about our people getting their work done. We love what we do, and that's what makes it all work out.
So far we haven't hired anyone that has been "unreasonable." I hope that we never do. In past jobs, I have had to deal with unreasonable people. That is one reason I was drawn to being an entrepreneur. So I wouldn't have to do that anymore.
Any pointers for dealing with cases when the people you work with turn out not to be "reasonable"?
(I ask because I tend to find that soft-skill management issues are where I'm lacking in expertise)