> Where would you draw the line… what percentage of users would have to dislike amp for you to think it was reasonable to add an option?
One easy piece of math is (cost of adding and maintaining that feature) vs. [(users who dislike) x (% of users who would quit you) x (profit per user)]
For example, if 10% of all users disliked it (300M users), but only 1% of those would leave your services (3M users) and you made, on average, $10 per user in profit, you'd be putting $30M/year of profit at risk, which is probably enough to hire a few people to build and maintain that feature.
What if it was 10% of all users? Or maybe 20%?
Where would you draw the line… what percentage of users would have to dislike amp for you to think it was reasonable to add an option?
I'm not sure what number I would choose (ignoring my bias that I don't like it and therefore my number would be smaller than probably reasonable).